1 hour ticket response
Elsir Hosting’s team of customer service technicians is committed to providing rapid answers to all your inquiries. We will examine your client support ticket once it is delivered and will reply back with a solution to your problem within less than 1 hour after the support ticket submission. As a matter of fact, our average trouble ticket response time is 20 minutes.
A First–Rate Support Service
We’ve got a team of web hosting support engineers who are ready to answer all your queries every time you are in need of support. Almost all our tech support engineers have lots of years of experience in the Linux cloud hosting field, so you can always count on prompt and accurate answers to your requests.
An Easy–to–Navigate Help Center Section
Integrated into the Control Panel is an easy–to–browse Help Center, which offers you a variety of sources of information. You can search through a regularly updated knowledgebase featuring web hosting account management articles and site administration articles, check out the instructional video tutorials or have a look at our F.A.Q. archive.
