A live chat is a real-time way of communication between a website hosting supplier's support crew and its clients. It's an efficient method to get some info about the hosting services or get some issue resolved as you are talking to a live agent. The benefits of using a real-time chat service instead of calling or opening a trouble ticket are the low chance of mistakes at the time you exchange data like usernames or domain names, the faster response time as the communication is real-time and the fact that you don't have to stay on the chat constantly - you can do something else while the agent examines the issue involved. In addition, you'll be able to be a part of a live chat room from any kind of computer that is connected to the Internet, avoiding the telephone costs that you'll have to pay in case you are calling to another country.

Live Chat Support in Cloud Hosting

As we acknowledge the fact that various troubles can be resolved when you speak with a live person, we offer a live chat service for all our potential and active clients. The chat is online every day and our support representatives will assist you with a wide range of questions and issues. In case you are not our customer yet, you can learn more about our cloud hosting packages and the website hosting platform in general in order to make sure that your web sites will run efficiently on our servers. In case you already have an account and you've got some questions or you have any kind of troubles with any of our solutions, you can get in touch with us through our live chat and we will provide you with the needed info or assist you to troubleshoot the problem. You will have to open a support ticket for some issues which need more time or the expertise of a sysadmin, but for the majority of standard problems you'll get help on the spot.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all of our Linux semi-dedicated hosting, you're able to get the answers for any questions you may have or have lots of troubles resolved very quickly. Our service is accessible each and every day, therefore you can speak with an agent even on weekends and holidays. If you're not sure which package would be better for your web sites or if our state-of-the-art cloud hosting platform covers some system requirements, you can join the live chat before you purchase anything. In case you are an active customer, you will be able to obtain more information about account settings, billing issues as well as various common technical problems you may encounter, let's say if you are unable to set up an email account in a client on your computer. Our live chat will save you a lot of time regardless where you are or when you contact us.