You will find lots of cloud hosting providers out there, but the majority of them are resellers that have minimal resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company over the telephone. The level of support that you will receive via this particular method of communication will vary depending on the provider - several of them provide you with experienced telephone support, many others offer general and customer support only as some matters are more time-consuming and it's a lot less difficult to be resolved with a ticket, especially if the issue needs to be escalated. Still, it is good to find that you can always contact your web hosting provider because there're countless small problems that can be taken care of effortlessly and timely with a telephone call, not mentioning that you can get additional info for the services before you become a client.

Phone Support in Cloud Hosting

If you decide to acquire one of our Linux cloud hosting, you can talk with our support team over the phone for 14 hrs per day. We can help you choose the most suitable package for your sites as we believe that it's better to discuss such issues with a live person. If you already have an account, we can assist you with any sales/billing questions and general matters, even with some technical situations which do not require a lot of time or escalation to a system administrator because it is more appropriate to open a support ticket for time-consuming troubles in order to have the entire correspondence in one place. We have telephone numbers in the US, the UK and Australia, so you'll be able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hours daily as part of the support services for every single semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you'll need to open a ticket if you experience such an issue, but for any billing, general or small-scale tech issues you can always call us and we'll help you instantly to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your internet sites on our state-of-the-art cloud platform or you'll be able to get any other general information about our semi-dedicated solutions. We now have local numbers in the USA, Great Britain and Australia along with an international number, therefore you are able to call the one which is closer to your region.